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  • My Tools

    Please click here for warranty information.

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    The EGO Community is a great place to get questions answered, share your ideas and feedback, and give back by helping others.

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  • Customer Service

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    Customer Service Request

    Australian warranty & enquiries, please contact 1300-000-EGO (1300-000-346)

    9:00am to 5:00pm EST

    (Monday to Friday)

    New Zealand warranty & enquiries, please contact 0508 000 EGO (0508 000 346)

    9:00am to 5:00pm EST

    (Monday to Friday)

    For online customer service requests, please email

    Please Note: If you believe your tool is defective and would like to submit a warranty claim, for fastest service, we highly recommend you call our customer service team at the numbers above. Please be sure you are with your tool(s) when you call, as we will want to perform some troubleshooting with you at that time.